Service Desk Severity and Response times

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Level of happiness with the response time offered

Service Desk Severity

and response times

Stop watch indicating a level of response time
Level of happiness with the response time offered

CBM Corporate Support response times are backed by our Service Level Agreement, and engineer response times based on problem severity (refer to below table).

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WA owned & operated, CBM Corporate, a multi-disciplined company with capabilities in a wide variety of ICT facets, including IT Procurement, IT Managed Services, Audio Visual, Video Conferencing & Unified Communications.

Open Monday to Friday
8.30am to 5.00pm.

24 Hour Support Line available to our Managed Service Customers

Level 2 600 Murray Street
West Perth WA 6005
General Number: 08 9242 1000
Support Number: 08 9260 9048

Based In West Perth, WA

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